What is Early Help?

Every family has its ups and downs.  Being a parent is hard work and there are no instructions.  Sometimes, families may need extra support.  This may be before children are born, when they are very young, or throughout their school years.  Early Help helps families recognise what's going well for them, where they may benefit from extra help and who is the best person to work with the family to make this happen.

Early Help is available for children and young people up to the age of 18 and their families who may need extra support.  Early Help is entirely voluntary, so if you don't think it is right for your child, then you don't have to consent to Early Help.

Services under Early Help can be accessed directly via universal services, without a referral.

For the latest information download the Early Help Newsletter:  September 2020

For more information visit the on-line directory

The Role of the Early Help Coordinator

The Early Help Coordinator will initially be the professional that identifies the need for Early Help intervention.  However, the Early Help Coordinator role can be transferred at any time throughout the open Early Help Episode with parental consent.

North Somerset's Early Help Strategy sets out the expectation that the provision of Early Help is a multi-agency responsibility and therefore, the Early Help Module has been configured to be flexible so that any agency can contribute to the case. 

Early Help Practice Queries:[email protected]

Early Help Module

EHM is the online system that supports the Early Help pathway by providing a way of securely recording information that can be viewed by those that are part of the Team around the Family.

Early Help Module

Early Help IT Queries:   [email protected]

Contact details

Gosha Port – Early Help Advisor.
Telephone: 01934 426 329 or E-Mail: [email protected]

Graham Pascoe – Welfare Officer
Telephone: 01275 888 694 or E-Mail: [email protected]

Early Help Advice Help Line
Telephone: 01934 426 329 or email: [email protected]

For help with the Early Help Module (EHM)
Telephone: 01275 884 206 or email: [email protected]

Early Help Contacts Leaflet

User Guides

If you require EHM User Guides please email: [email protected]

Parenting Support

Parenting Groups

Children and Family Hubs Parenting Offer North Somerset, September - December 2020 and beyond

Parenting in North Somerset is as it has always been, high on the agenda and is undergoing some exciting changes. As part of the early help offer, we are looking at parenting services across the age range, 0-19 years.
COVID-19 is not stopping us in Children and Family Hubs as we have the following groups on offer to families in North Somerset between September and December 2020.

October 2020 Mellow Bumps

Mellow Bumps is an attachment based antenatal group programme intended to decrease stress levels of mums-to-be in pregnancy and improve mother-infant attunement by building awareness with participants that babies are prepared for social interaction from birth.

For more information contact: [email protected]

September 2020 Incredible years 6-12 years

Incredible Years School Age Basic is a targeted-indicated programme for parents with a child between the age of 6 and 12 years, who have concerns about their child's behaviour. The programme aims to increase the use of effective parenting strategies and ultimately to reduce antisocial or criminal behaviour.

For more information contact: [email protected]

September 2020 Incredible years 3-6 years

The Incredible Years (IY) Preschool basic programme is for parents with concerns about the behaviour of a child between the ages of three and six. Parents attend 12 to 14 weekly group sessions where they learn strategies for interacting positively with their child and discouraging unwanted behaviour

For more information contact: [email protected]

Non-Violent resistance- to be updated

The course aims to offer a series of tools and techniques to support parents and carers of children / young people who display challenging attitudes and behaviours. Parents are guided through a set of core principles based on the idea of carefully planned actions (hence the NVR motto ‘strike when the iron is cold’).

Tools also introduce the principles of "connection before correction". As parents gain greater confidence and self-control, this enables difficult issues to be addressed in an effective manner through a process of increasing parental presence. As parental presence grows, so does the rebuilding of the loving parent/child relationship.

For more information contact: [email protected]

Super Users

Super Users

Kerrie Bird, Children's Services Systems Project Officer is the Super User Lead.  Her contact details are: [email protected] or tel: 01275 884 206.

A list of super users is available to download: